Technical support is another intriguing story. Its function area depends on whom you ask: system administrators say it covers proper server, systems, and network operating while a passerby claims it’s about a dedicated team to solve client issues related to products or services.
It turns out technical support accomplishes two goals at once – maintains systems and contributes to positive customer experience. Operations include indeed monitoring computer systems so that companies can ensure client satisfaction. And running support services in a DevOps way increases their value dramatically.
DevOps support services are our specialty since we provide a world-class SRE team to meet modern business standards as well as guarantee a remarkable customer experience. More than 60% of our clients coming with a DevOps demand choose our support services afterwards.
Corewide subscription models vary from plain L1-L2 during business hours to high-end proactive options. Furthermore, we are ready to customize any support package on demand to respond to your specific business requirements.
Business never sleeps, and neither does our team. Discover this unique solution on the market – excellent DevOps support services, seasoned with a 24/7 option and an SRE unit to handle alerts. We bet you will become our regular.